You can start your visit at the Jerash visitor center, which provides services to tourists, such as local guides for the archaeological site and brochures and maps of the site and tourist routes.
The center also has information boards depicting the historical sequence of the city and the civilizations that have inhabited it. There is also a hall with a screen showing a short film about the main tourist and archaeological sites in Jerash. The visitor center features a model of the archaeological site with a map.